Privacy Policy (PIPEDA)
FrostSpark is a Social Online Casino built for entertainment only. We follow PIPEDA principles for personal information handling in Canada.
Virtual chips and rewards have no virtual value. No no withdrawal / no virtual-out / virtual rewards. 18+, Canada only.
Scope & definitions
This policy covers personal information handled by FrostSpark in connection with our Social Online Casino. We do not offer real-virtual gambling.
Collection & purposes
- Account basics (email/alias): to enable basic features like achievements and session timer.
- Operational logs: to keep the service functional and secure (anti-abuse).
- Support messages: to respond to your requests (e.g., privacy, accessibility).
We do not process real-virtual payments. Entertainment only.
Retention
We keep personal information only as long as necessary for the stated purposes or as required by law, then securely delete or de-identify it.
Security
We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information.
Access & correction (PIPEDA rights)
You can request access to or correction of your personal information. Please describe your request and verify your identity.
Submit your request through the Contact form and select “Privacy / PIPEDA”.
Contact
Responsible Gaming — Social Online Casino
- 18+, Canada only.
- Entertainment only: virtual chips and rewards have no cash value. No withdrawal. No cash-out/prizes.
- Take breaks and keep play casual. Use the session timer in your Profile.
- Learn more about Responsible Gaming
Need help? Visit trusted Canadian support resources.
Support links are informational. We are a Social Casino — virtual entertainment only.